Meetings:
Follow GroupMe/Team CarlinVision/signage for updates.
Office meeting:
- Office meeting on June 17th at 7:45 in the lobby.
Meetings:
Follow GroupMe/Team CarlinVision/signage for updates.
Office meeting:
Dr. Carlin – Welcome Heather (tech)! As you know, we are still looking for technicians. If you refer an employee and they complete their 90 days, you will earn 8 hours of PTO.
This practice started in 1977. Our 50 year anniversary is coming up and as it approaches, I want to thank everyone for helping with the CarlinVision experience and the level of service we all provide.
Technicians – Physicians agreed that patients can be dilated prior to testing.
All glasses prescriptions will now be printed in Optical. This will give the opticians an opportunity to discuss patients’ benefits and glasses.
We’ve made our first pair of Stellest glasses. These glasses are designed to slow the progression of myopia.
New interocular lens available – Pursee. Provides patients with distance and intermediate vision.
Lasik Payouts: Jenny, Michaela, Salma, Kristi
Bleph (04) Holli, Courtney, Lorena (011) Betty, Karen, Bree
Crosslinking is changing. Currently performing procedure by scraping the epithelium, which takes about 1 hour. It is now FDA approved to perform procedure with the epithelium onaw. The new method would take about 20 minutes.
If you are using a bandage contact lens for crosslinking, please fill out the sign out sheet so we can track the use.
Cataracts – Please perform 016’s IOL master under 04 for now.
Daelyn – Keep sending me referrals. If a patients wants a call back same day or next day, send me a todo to DES.
Betty – Please send patients to optical. Kim and Corinne will be on the floor ready to sign patients in. If you notice a patient has vision insurance, let them know we can check their benefits. There are also inexpensive packages for those patients with Medicaid or Medicare. Two specials happening – BOGO 40% off and $50 off any sunglasses next week!
Contacts – If you are dropping off a chart on the desk, place it in between both desks.
Retina/Valeda – Very busy! Thank you for all the GroupMe message letting me know patients are waiting.
Dry Eye- Keep using supplies in pairs.
Amy – Approaching open enrollment for 401k. If you are joining or need to make a change, please come see me for a form. Form due by July 24th.
Marketing- Running a contest for techs and front. Optical post cards are at every pod/station. Sign your initial, give to patient, and tell them to bring to optical to claim their $50 off. Person with most post cards wins a prize. Acai bowls coming July 21st from 2:00pm-4:00pm.
Dave Feroleto – Information for 401k.
Dr. Richard Carlin– Welcome technician Jesse! We are still looking for more technicians, opticians, and a lab person.
Effective June 2nd I will not be doing surgeries in CVSC or hospital. Will continue to see OVs and Lasik.
New YAG laser videos for all doctors. Please play the videos for the patients.
Handling upset patients – Stay calm > Listen > Acknowledge their concern > work towards a solution. If a patient becomes abusive, remove yourself from the situation and tell a doctor or Amy.
Myopia epidemic – Predominantly in Asian countries, but affecting Europe and USA. Technology is a possible cause, as well as the decrease of outside time in children. This is concerning because it will lead to higher chance of blinding eye disease in these people. Solutions include more outside time, Stelle lenses, and Mysight contact lenses.
Lasik special – $1000 off procedure through June.
Optical special – BOGO 40% off prescription glasses and sunglasses.
Lasik Payouts – Karen, Bree, Mirnesa, Jenny
Bleph Payouts – (RC) Beth (DC) Kaitlyn, Ashleigh, Courtney (Tyler) Betty, Bree, Salma
Dr. Nancy Huynh joining the practice. Will be in office 05/26, but officially starting June 2nd. She is coming from Kaiser, which is a corporate facility. This will be a change for her. Help welcome her when she is in.
Amy – As people age, they may lose hearing or other cognitive functions. Please remember to speak up if needed and slow down if you notice patients need an extra second to process information.
If you need a new nametag, please see me today by lunch.
Mandy – June’s Lasik number are looking promising. Techs – please run pentacams on Lasik evaluations.
Cataracts – Deparment is good. Working with Beth to improve flow.
Daelyn – Bleph is great. Keep up the communication for testing. We’re all a team.
Contacts – Everything is good.
Retina – Checkout can schedule patients for LTD. If a patient needs to schedule INJ, please find a retina tech.
Dry Eye – Please use supplies in pairs. Let Rebecca know if we are running out of supplies. Daelyn still scheduling lipiflow.
Optical – New brands: TAG. Fendi, and Dior. Sign is process is changing. Betty or Corinne will be walking about with an iPad signing patients in. Keep bringing patients over to optical.
Maddie – 2 of the biggest specials running currently – 1,000 off LASIK and BOGO 40% off in optical. Communicate this to patients.