September Meeting Notes

Dr. Richard Carlin –

Welcome Sher, Sarah, Leslie, Gianna, Haley, Madelyn, and Jessie! We are still looking to hire for staff.

As you know, there was an issue with a new Optician. Our consultants refer employees to us and there was some undisclosed information. Maddie did a great job reaching out to the right people. Thank you for everyone’s support in sticking up for CarlinVision. It was heartwarming.

We are here to provide not only the patients with a great experience, but also the staff. Everyone is part of the CarlinVision family. If there are any issues, please bring it to our attention and we will handle the situation. There is no room for discrimination of any form.

As we enter the end of the year, we will get busier. Please get patients in now instead of waiting. No longer passing out the yellow sheets.

Congratulations Alexus! She will be going to PA school in January.

We continue to do trainings so all staff will continue to grow and learn.

Payouts – Dr. RC: Bethani, Brianna, Karen, Bree, Rebecca, Cindy, Michaela, Brandi, Stacy, Mirnesa. Dr. DC: Lorena, Alexus. Dr. Tyler: Alexus, Kimberly, Jenny. Dr. O’Shea: Bethani.

Amy – If you see alerts, please read and take action required. When finished, please expire.

We have a back line number and a main number which both ring the same coming through. Please answer the phone “CarlinVision, this is ______ how can I help you?”

As we get busier, please notify the front desk if the POD is running behind.

Lasik – We are passing out candy and CarlinVision bucks!

Cataracts – Booked into November. Please get cataract patients in soon so we can schedule them for this year.

Oculoplastics – Bleph is doing great. If you are unsure of accuracy of testing, please let me know. Do not schedule bleph evals with Dr. O’Shea due to her maternity leave.

Betty – Welcome Jessie! Thanks to technicians for walking patients over and getting them signed in.

Maddie – We are actively working with compulink to fix all issues in the software. Thank you for sending over error codes and I’m sorry you are all having to deal with this. If your exam room is missing Lasik eval signs, please let me know.

July Meeting Notes

Dr. Richard Carlin – Welcome technician Jasmine. There is a new update from the CDC regarding Covid – employees can return to work after being fever free for 24 hours. Covid is now being treated like any other sickness. PTO now must be used for absence due to Covid.

During this short staffed period, please be kind to patients and coworkers. If you see something that needs to be done in the office or cleaned up, please take the time to help.

Parking lot has been redone. Carpets will be cleaned this Saturday.

Optical – Cartier has already started selling! Employees can purchase Cartier at cost – see Betty for details.

Contacts – Officially had our first MySight patient. We now have a frame for photographs for contact lens wearers. If you see a patient that would be good for it, let us know so we can take a picture.

Surgical Counselors – Please make sure the patients are on the CON schedule. For bleph evals, schedule between 8am-10am and 1pm-3pm. Testing will be done.

Lasik – It’s National Scratch Off Day! Tickets will be passed out. If you have an eye ball you are the winner. Small lasik signs should be in all exam rooms. If you have any suggestions for prizes you would like to win, please let us know.

Dr. David Carlin – We are looking for more people. Get your $300 referral incentive.

Maddie – Don’t forget to click the cone on your computer to start slideshows in the morning. If you notice any issues with slideshows, computers, or tvs, please let me know first thing in the morning so that we can troubleshoot as soon as possible. We have discussed pickle ball or doing something fun together outside of work. If you have any other suggestions for something closer please let me know.