Dr. Richard Carlin – Welcome Natalie (front office) and Jasmine (technician)

Remember the foundation of our practice: Advanced eye care with a hometown touch. We can do this by greeting patients, explaining all tests, and showing empathy.

We do not tolerate any discrimination (race, sex, gender, religion, etc).

Still working on keeping the office clean – throw away anything we no longer use.

We are continuing to hire! Techs, opticians, and lasik coordinator. Thank you to Diana for being here all these years.

Congratulations to Dr Modi – she will be receiving the Helping Hand award on Thursday March 20th.

Thank you to all the translators.

Technicians – there are sheets in every pod that explain what tests need to be done. Please familiarize yourself with this sheet if you are not already.

Payouts – Dr. RC Lasik – Michaela, Leslie. Bleph – (01) Holli (04) Salma, Kaitlyn, Vanessa, Mirnesa, Michaela, Beth (011) Courtney, Holli (012) Bree, Brynna

Amy – If you are having an IT issue, please let myself, Maddie or Lorena know first. We can stay on top of the problem to make sure they get fixed.

Skype is going away in May and we will be transitioning to Teams.

If you are leaving alerts, please explain what happened. Do not just put “pt is rude”

ADP – If you are out, you must put PTO on the day you return.

Meetings and trainings – make sure you sign into the sign in sheet.

Lasik – March madness special $2025 per eye.

Betty – New lab person starts next week: Austin. Turn around time will be improved. Thank you to everyone helping sign patients in. Please encourage patients to look at frames while they wait.

Daelyn – Interest in Oculo is increasing. Please call/send todos to Daelyn

Maddie – Marketing team sign up sheet will be posted in the break room.

Dry Eye – Please quote $495 for LipiFlow when scheduling. Let Salma know if we need more stock.

Dr. Richard Carlin – Recap of 2024: Cataract up 2%, Lasik down 6%, Oculo up 15%, Contacts up 32%, and Optical up 34% – We saw more patients than Snellville, Loganville, and Monroe combined.

We should strive to be better and keep improving. If a patient has a question that you are unsure of how to answer, there is nothing wrong will saying you don’t know and you will find out the answer.

We are in the process of hiring an optician and are still looking for technicians. Please spread the word.

One of the goals for 2025 is to declutter. Throw away anything old, broken, or that is not being used.

Lipiflow is now $495 and Lasik is $2390 per eye.

Payouts RC Lasik – Daelyn, Beth, Sarah, Claire, Sher, Brandi/Stacy, Mirnesa, Karen

              RC Bleph – Kaitlyn, Courtney, Haley, Jenny, Kristy, Kellen

              DC – Bree, Holli, Michaela, Courtney, Kellen, Kaitlyn, Destiny, Beth

              Tyler- Beth, Daisy, Rebecca, Olivia,

               Willman – Bryanna, Michaela, Bree

Amy – Pods let the front office know when running behind, so they can communicate with patient. Working on doing away with the superbill this year. Beth and Lorena to work with departments to train.

Thank you for your patience as we transitioned to ADP. It is important that you clock in and out correctly. If you miss a punch, add a comment and inform myself, Lorena, or Betty. If you are out sick, please submit PTO upon return. PTO can be requested 4 months in advance. Those working less than 5 days a week – please do not include your day off in your request. Split your request around your day off.

One of the employee benefits is free glasses once a year. You do not need to get prescription glasses. Please take advantage of this.

Patient that have surgery at CVSC get 3 bills – one from the office, one from the surgery center, and one from our anesthesia group “Southern Comfort”

Please do not open any suspicious emails. It could contain a virus. Double check the sender email address.

Lasik – Lasik price is going up. Will announce March special as soon as it is finalized.

Maddie – Lots of positive reviews. Shoutout Ashley and Madelyn.

Optical – New frame line coming called Etina. Lots of bright colors.

Retina – Find us to schedule. If a retina tech is not available, send us a to do.

Lipiflow – If you are scheduling a lipiflow, make sure there are enough supplies. If there are not enough, let Salma know.

Surgical counselors – Patients must be out of contacts for at least 2 weeks before their cat eval.

Special recognition to Karen, Lisa, Diana, and James for 23 + years at CarlinVision.