Dr. C:
Welcome Emma and Bailey (technicians).

We’re growing again! 2 new doctors starting in the Fall:
Casey O’Shay (residency at Univ. of Kentucky, married with newborn) and Matt Floyd (residency at Emory). New and fresh comprehensive ophthalmologists.

Megan H left and Destiny will be our new surgical counselor starting July 10^th.

We still need techs, front office and concierge positions filled.

Starting July 1^st Aetna commercial will require pre-certs for cataract surgery and YAG laser and a 10 day pre-cert window. Vision worse than 20/50 put BAT in chart.

Patients operated on at surgery center – if they have advance directive we do not honor it. We resuscitate all and send to hospital.

Payouts:  Dr. C (Lasik) – Michaela, Brandi, Stacy, Lorena; (Bleph) – Allie, Brittany; Dr. DC (Bleph) –  Allie, Michaela; Dr. T (Bleph) – Michaela, Bree, Sabrina; Dr. W (Bleph) – Vanessa, Michele, Bree; Dr. D (Bleph) – Michaela

Amy:
401K open enrollment for new or changes. Eligible if here June 2020 or after. Need forms by July 20th. Deducted from July 26th paycheck. Office adds profit sharing based on hours per year.

Leaving at end of day RESTART computer so updated can be done at night.

Spoofing emails from yourself to you let Amy know or emails you don’t recognize – don’t open attachments and delete.

Running late in the AM call your person and then call the office. Erase name on board when you arrive.

New administrative assistant starts July28th. Will introduce her when she gets back.

No comments from docs or depts.

OSHA annual meeting:
Went over employee safety, violence in workplace, natural disasters, office injuries and hazards. Blood borne pathogens will be discussed at August meeting.

Dr. C:  Welcome Audrey (front desk).

The CarlinVision Experience! Where name CarlinVision came from. It is Dr. Carlin’s Vision. Firmly believe that a physician is a noble profession. Should provide a certain experience for our patients who are not a product to sell to. They should experience a personal, confidential, UNIQUE visit. We are not a clinic. All staff needs to make patients feel special. We are not about the money but to make patients’ lives better.

COVID mask situation – We are a healthcare facility so both staff and patients need to wear masks in office. If employee is in an enclosed office with a door you can remove but need to wear outside of office. Ask patients at CEX if they had COVID, COVID vaccine, along with flu shot.

If scheduling an appointment ask patient if they have been referred and put in schedule.

Cataract surgery patients – when in for follow-up on 1^st eye, if 2^nd eye is scheduled do not need to see a counselor. Put professional component for IOL master in for 2^nd eye. If 20/40 put bat in. Refraction needs to be less than 6 months old. Aetna Medicare needs a 10 day pre-certification window.

Refer to surgical counselors for surgery and put exact procedure in plan.

More tests are not being run properly. Make sure techs are getting good tests, if not repeat. Look for errors, false negatives. Make sure patient’s chin & forehead are in the proper position.

Payouts:  Dr. C (Lasik) – Karen, (brow lift) – Karen; Dr. DC (Bleph) – Lexi, Sabrina, Karen, Daisy, Ale’; Dr. Tyler (Bleph) – Bree, Karen, Stacy, Lorena, Lexi; Dr. Willman (Bleph) – Karen, Millie; Dr. DeRosa (Bleph) – Haley H

Amy:  Good job on referrals!

Storage unit beside us – new manager – leave 6 parking spots open by front door – trucks are having trouble maneuvering.

Patient paperwork – medical history helps us better care for patients and other forms for filing insurance. Help patients to understand.

Appointments that need benefits checked – fill out vision form and give to Marlyn. Important!

Medication tab – Hannah is working with Compulink to fix issues, nothing definite yet, hang tight.

Surgery:  Good, send cataract evals to them to schedule.

Lasik:  Get more referrals like Blephs. If you need help in talking with patient ask them.

Optical:  Kimberly moved to optical receptionist. Cynthia in training to help opticians. Refraction needed to meet with an optician.

Contacts:  Good.

Retina:  Busy.

Dry Eye:  More techs trained, ready for LipiFlow and BlephX procedures.