Information about patients, their illnesses, their personal lives or the business aspects of the office must be kept completely confidential. When talking with a patient about any matter, do it in such a way that other patients waiting in the office will not overhear. Case histories, confidential papers, and even the computer screens should be kept where passing patients will not see them. Do not give advice to patients on personal matters — even if they ask for it. It is improper for you to reveal information on a patient, even to another member of the patient’s family. If a patient asks you questions about his/her own case, refer him/her to the doctor.
Do not discuss any of the above outside of the office, including with your family, etc. Also, don’t discuss personal patient matters with other employees. All office policies, correspondence, financial information, and other office matters are considered strictly confidential and should not be discussed outside of the office. Removal of any property of this corporation from the grounds is cause for immediate dismissal.