December Meeting Notes

Dr. Richard Carlin: Thank you everyone for the great attitudes. Normally December is very stressful and hard, but this year seems to be different. Everyone has been pleasant and friendly – thank you.

Thank you Dr. Thompson for being here – you have made a difference and helped the practice.

I will be passing out bonuses/Christmas gifts – buy something for yourself.

We are going to take a vote on whether everyone would prefer to do a holiday party in January or have multiple events throughout the year.

Payouts

Dr. RC (Lasik): Olivia, Michaela, Bethani, Staci/Brandi, Karen, Hallie

Dr. DC (Bleph): Rebecca, Bree, Gem,

Dr. Willman (Bleph): Beth

Dr. Tyler (Bleph): Michaela, Ester, Camila

Dr. David Carlin & Dr. Bennett-Sims: Thank you everyone for a great year.

Dr. Thompson: Thank you. You guys are the best out of all the places I’ve been.

Amy: If you need to change any information on your W2 please let me know.

If you are using the translating service, write down the patient and Dr. on the sheet with the ipad. (In the drawer behind Olivia’s desk).

If you are out sick, fill out a PTO form when you come back in with timesheet.

Lasik: The special for $1,000 off is extended through January. The contest is going good and schedules are filling up.

Cataracts: We are busy. Thank you to the techs.

Bleph: Everything is going good. Keep sending referrals.

Contacts: Everything is good.

Optical: Make sure patients know they have to come to optical to fill an RX. For contact wearers, they may have frame benefits leftover.

Marketing: There is a sheet in the breakroom to sign up for the marketing team – make sure to do so before January. We are going to vote on a bake off or a pot luck – pot luck won.

November Meeting Notes

Dr. Richard Carlin: When the practice first started we only saw 39 patients and had one exam room. As we started to grow, the surgery center opened and we started adding doctors. Eventually it grew to what it is now – CarlinVision. Our mission has never been about money. Our mission at CarlinVision is to care for people. I am very thankful for Amy, for the staff, and for all of you that continue to support our mission and care for our patients. Thank you everyone.

Lets continue to increase efficiency. Check in: remember that patients can continue filling out paperwork after they are called back. Techs: testing before seeing the doctor. Check out: check the routing slips to make sure follow ups are booked with the correct doctor. Surgeries: fill cancellation spots and keep waiting lists. Optical: acknowledge patients. Please pick up things in the patient bathrooms and keep them tidy.

We have a new virtual visual field machine. We will train everyone to use it.

Dr. RC Payouts (Lasik) – Bree, Courtney, Bethani, Hallie (Bleph) – Courtney, Camila

Dr. DC (Bleph) – Lauren

Dr. Tyler (Bleph) – Daisy, Camila, Bethani

Dr. Bennett-Sims: I appreciate everyone’s attitude and pleasantness through the busy season. Keep it up.

Amy: Thank you everyone for helping to organize and take care of the Thanksgiving luncheon.

Health enrollment applications have been sent so hopefully we will receive cards by December 1st.

UnitedHealthcare Motion program is designed to help motivate plan participants to stay active. It is the ability to earn gift cards by having an activity (fitness) tracker. See the breakroom for details.

This is the last training of 2023! We will have a longer office meeting on December 20th and have breakfast catered.

Please do not leave charts on the surgical counselors door without letting them know.

If you lost your name tag, please let me know today by 3:00pm so I can place a new order.

A reminder for attire: no winter coats or sweatshirts being worn at check in, no leggings, please wear dress shoes.

No vaping or smoking in the office.

We are going to adopt 4 children for the Angel Tree program this year. Donations will go to Marlyn, as she will be taking care of the shopping this year.

If you are leaving when it’s dark, please walk with somebody.

If anyone would like to organize secret santa this year, please let me know.

Maddie: It is time for the annual Christmas tree contest. Details and teams will be posted in the breakroom today. We are also going to decorate the office on November 28th – there will be a sign up sheet in the breakroom if you’d like to help.

Lasik: Technicians, please let Alex or Diana know when there is an interested patient so they can talk to them. Check alerts in the system.

Oculoplastics: Please come get me so I can talk to interested patients. Please double check with the physician to double check what surgery they are getting.

Cataracts: Make sure the sticky note matches the plan.