June Meeting Notes

Dr. Richard Carlin: We are hiring for all departments. $300 bonus for referring a new employee after 60 days.

New employees – Welcome Katherine (front desk), Erika (surgical counselor), and Haley (Technician).

Glasses problems? Please have patient see optical before scheduling with the doctor.

Eye Care America – Program for patients 65 years and up who have not had an eye exam in the past 3 years. If the patient has insurance, we can bill the insurance, but may not collect copays from the patient. Does not cover surgical procedures.

Please refer to Holli, Destiny, Daelyn, and Erika as surgical counselors. If patients have recently had surgery and call with an issue, transfer to a surgical counselor.

Payouts – Lasik – Karen

Bleph – Destiny (01), Bree (04), Karen (015), Bethani (011), Beth (011), Olivia D. (011), and Brianna (011).

We now offer SLT – a new treatment for Glaucoma. Treatment is an alternative to drops.

Be on the lookout for changes! Carpet cleaning and parking lot repaving coming soon.

Amy – July is open enrollment for 401k. Please see me to sign up or make changes to a current plan.

Before pulling a translator, please make sure patient actually does need one.

The yellow forms are working. Please look over them and use as a talking point for the patients and the doctor. Easy way to get referral $.

Vanessa – Refill toilet paper and paper towels if needed. If you don’t know how, I can show you.

Maddie – If you’re interested in joining the marketing team please let me know. We meet once a month for 6 months.

Optical – New thinner lenses available. Cartier coming soon! We will be one of 5 vendors in Georgia. We are having a flash sale next week for National Sunglasses day. 50% off sunglasses frames with purchase of prescription lenses. It will be June 24th-June 28th.

Retina – If you are scheduling a new retina patient, please give them a folder to prepare them for their first visit.

Surgical counselors – Erika will be sharing an office with Destiny. If you can’t get IOL, please get A-Scan.

Daelyn- Bleph numbers are up! Thanks everyone for referring. Shout out to Miranda for all of the calls.

Lasik – No need to repeat pentacam if patient has one on file.

May Meeting Notes

Amy – Reviews are starting back. If you’re name is not on the calendar on the board, please let me know.

Lasik Payouts – Bethani, Brandi/Stacy, Ester, Hallie, Brianna, Jenny/Courtney, Megan, Claire

Lasik – Please use LFU for Lasik follow up scheduling. When patients are finished with the Pentacam, please put a sticker on the chart for the doctor.

Bleph Payouts – RC – Michaela, Alex M., Bree. DC – Lexi. Tyler – Miranda, Diana, Michaela, Alex B., Ashleigh.

Bleph – Our numbers have already doubled from last April thanks to you guys. Testing is doing amazing with taping and untaping.

Cataracts – We are busy. If you schedule a YAG, please remove the duration from 15 to 0. Erase mips if it doesn’t apply.

Retina – If there is a new Dr. Modi patient or someone being referred to Dr. Modi that has not seen her before, please send Megan a to do so she can call the patient and inform them of appointment expectations and get records if necessary.

Optical – It is nice to see everyone excited to get their pair of frames. I hope to see more of you getting glasses.

Dry Eye – Please schedule dry eye evaluations before 4:00pm – schedule as a DL and not LTD.