Office Notes July 2021

Dr. C:  Welcome new techs Cristina & Colby.

Congrats to Mille who is now the Back Office Supervisor.  See her for schedules, supplies, grievances, etc.

Heather is now the LipiFlow Coordinator. Lipiflow available for all docs so refer patients to Heather for procedure explanation.

Been in pandemic for over a year now. New variant with increase in cases. Two patients at CVSC tested positive. Cannot loosen mandates at this time.

New compulink layout – changing over next month. One they will support. (1 layout).

Lasik seeing a lot of patients. Stressed for time. Dr. C has to make temporary changes in his schedule. Schedule routine eye exams in Oct/Nov or they can see others docs sooner.

Surgery schedulers for cataract – schedule 1 day, 1-2 week follow-ups at the same time as surgery. Premium patient gift bags have in pods for all docs in advance.

OSHA will be postponed until August meeting.

Scoops ice cream truck coming Tues. July 20th 11:30-1:00. Enjoy!

Payouts:  Dr. C (Lasik) – Ale’, Brandi, Stacy, Bree, Courtney, Hallie S., Karen, Naomi, (Bleph) – Naomi, Alex

Dr. DC (Bleph) – Jessica, Bree; Dr. Tyler (Bleph) – Bree, Galina, Ale’, Ashley CVSC; Dr. W (Bleph) – Haley H.; Dr. D (Bleph) – Shelly, Millie

Amy:  Give patients the CarlinVision Experience! Techs introduce yourself, wear name tag. Optical listen to your patients. Make patients feel warm & special.

Kudos to Hallie S. for helping Lasik, Diana for staying late with femto issue, front desk for helping fill in gaps.

401K changes or participation forms in by Tues. July 20th.

Aflac open enrollment in August.

Still hiring – need more techs. If you know of anyone who might be good for the position tell Amy.

If you’ve been vaccinated for COVID elsewhere let Amy know.

Lasik:  Make sure delivered stuff gets in the refrigerator/freezer when it arrives. Lasik surgery/pre-op cancellations – notify Lasik. Alex named the top employee referrals so far – Karen (8), Ale’ (7), Michaela (4), Lorena (3), Brandi (3), Stacy (3).

Cataracts:  Busy, Destiny is doing well.

Oculoplastics:  Send Allie referrals.

Optical: Been busy. Using ABBverify to check insurance in advance.

Contacts, Dry Eye:  Good.

Retina:  OCT – highlight patient name before scan.

Pre-cert:  Lottie – refraction tab, put best corrected vision in subjective.

Office Notes June 2021

Dr. C:
Welcome Emma and Bailey (technicians).

We’re growing again! 2 new doctors starting in the Fall:
Casey O’Shay (residency at Univ. of Kentucky, married with newborn) and Matt Floyd (residency at Emory). New and fresh comprehensive ophthalmologists.

Megan H left and Destiny will be our new surgical counselor starting July 10th.

We still need techs, front office and concierge positions filled.

Starting July 1st Aetna commercial will require pre-certs for cataract surgery and YAG laser and a 10 day pre-cert window. Vision worse than 20/50 put BAT in chart.

Patients operated on at surgery center – if they have advance directive we do not honor it. We resuscitate all and send to hospital.

Payouts:  Dr. C (Lasik) – Michaela, Brandi, Stacy, Lorena; (Bleph) – Allie, Brittany; Dr. DC (Bleph) –  Allie, Michaela; Dr. T (Bleph) – Michaela, Bree, Sabrina; Dr. W (Bleph) – Vanessa, Michele, Bree; Dr. D (Bleph) – Michaela

Amy:
401K open enrollment for new or changes. Eligible if here June 2020 or after. Need forms by July 20th. Deducted from July 26th paycheck. Office adds profit sharing based on hours per year.

Leaving at end of day RESTART computer so updated can be done at night.

Spoofing emails from yourself to you let Amy know or emails you don’t recognize – don’t open attachments and delete.

Running late in the AM call your person and then call the office. Erase name on board when you arrive.

New administrative assistant starts July28th. Will introduce her when she gets back.

No comments from docs or depts.

OSHA annual meeting:
Went over employee safety, violence in workplace, natural disasters, office injuries and hazards. Blood borne pathogens will be discussed at August meeting.