Office Notes – December 2017

Dr.RC:
Good morning! Will make meeting short for time to relax.

Start of the busy season with only a month to go. Appointments are already full to the end of the year. We are in the over flow mode with doctors working extra hours, some starting earlier. Patients want to be seen before end of the year for insurance purposes.

When you get tired and cranky realize everyone gets tired and cranky.

Christmas party at the Standard Club Dec. 8th at 7pm. Shuttle leaving office at 5:45. If you changed your mind about riding the shuttle let Amy know today. If driving when you get to the gate tell them you are there for an event.

Noticed bathrooms and office areas are getting messier. We need to spruce up the office so if you notice anything needing repair let Amy know.

Kathy has received a promotion and will now be our front office supervisor.

Bleph contest winners:
$50 gift card – Brittany B, Millie, Janna, Ashley G, Rachel, Jessica M, Kellen, Jessica H, Marlyn, Allie, Ebony
$100 gift card – Sam, Chelsie
$250 gift card/8 hours PTO – Neely

Payouts:
Dr. C (Lasik) – Allie, Janna, Brittany B, Kellen, Ale’, Karen; (Bleph) – Shannon, Neely, Millie, Kellen, Megan H

Dr. DC (Bleph) – Janna, Neely, Kristy

Dr. T (Bleph) – Allie, Sam, Rachel, Jessica M, Chelsie, Ashley G, Janna, Millie

Amy:
Take note of fire extinguisher locations.

If you have moved or are moving before end of the year, see Amy.

New medical insurance info is updated and open enrollment is closed.

401k open enrollment will be next. Amy will have books.

Christmas trees are up and thank you to everyone that helped.

Mini Christmas tree contest – each area decorates one, pictures will be taken Friday, Dec. 8th.

Gift exchange for Christmas party – fill out three wishes with your name and put in breakroom box by end of day Friday, Dec. 1st. Scott will come around for you to draw from box. $20 gift.

Techs- when drawing up injections write NDC number on routing sheet, need it for billing. Wear bleph insurance buttons to the end of the year.

Home page is intranet page- announcements and policies are available with an updated employee handbook condensed for the intranet.

Office attire policy – No leggings, denim jeans, or colored jeans. We need to look professional and presentable. Keep scrubs looking nice.

When closing if everyone can help and make sure the coffee pots are turned off. A pot was left on Saturday.

Lasik – need more patients for December. Come get Diana. $800 off now.

Cataracts – there are still surgery spots available for the end of the year. We will get them in if you don’t want to schedule. Send them to cataracts.

Optical – month of December patients are getting mad about waiting for prescriptions. When possible have techs give them their prescriptions.

Bleph – lids special thru December, $250 off per lid.

Megan H – need 4 tech volunteers to work with Dr. Tyler Dec. 16th.

Office Notes – November 2017

Dr.RC:
Good morning!

Dave and Holly (401k, John Hancock) coming at 8:45 to update us during meeting.

Welcome to new hires Taylor (technician) and Gionna (front office).

One thing to mention – when people go to the doctor they want to feel better. I enjoy seeing people smile and laugh. We want you to enjoy your time here. If you are happy it spills over to the patients. It makes them feel good if we are all smiling and laughing.

We are in the busy season for the next 2 months. We saw over 4000 patients last month. If we can get the patient to come in November, better than in December.

If patient’s yearly appointment is due in December, offer them one in January.

As we go through this next month, keep the atmosphere pleasant and upbeat.

Amy and Megan H are always available for issues and questions.

Medicare numbers will be changing next year.

There will be a lunch and learn for techs after the academy given by those techs who attended.

Bleph contest in November. Bring patients to see Megan M. She can give them info before they see the doctor.

Payouts:
Dr. RC (Lasik) – Hannah, (Bleph) – Mandy Neely
Dr. DC (Bleph) – Jessica H, Chelsie, Brittany B, Ebony, Sam, Marlyn Read More