Category: Meeting Notes

Dr. C: Good Morning! Welcome new technicians Selena and Kimberly.

There will be a 401K talk later in meeting.

It’s a crabby time of year. We are doing a good job trying to keep up with a good attitude.

Make every effort to get patients in who want an appointment. We are a service organization built on “Advanced eye care with a home-town touch.” On business side we lose patients if not happy and they go elsewhere.

Scheduling – note that doctors have maximum number of patients per hour, schedule accordingly.

New equipment – Optos maps entire retina, if pathology insurance pays. IOL Master for cataract surgery determines best lens, curvature, etc.

Christmas Party 7:00 at Little Gardens tonight.

Dr. Willman:
Janna’s last day. Just got engaged and wedding May 11^th. Gift of wine. Joy is the Journey!

Dr. Bennett-Sims:
Dry eye is doing very well.  Allie wants to grow service more. Do shirmer test.

Amy:
Medicare deduction going up in January from $183 to $185.

Robyn needs pre-cert help. Ask patient if insurance has changed. After the 1^st ask every patient about insurance.

Open enrollment for 401K in January. See Amy for forms to enroll or change contributions. Note: profit sharing also invested even if not contributing to 401K.

Lasik:
$800 off ($400 off per eye) special doing well, good to end of month.

Cataracts:
Surgery slots still available. Let patients know option of mono after cataract surgery if they had before. Note in chart.

Oculoplastics:
$800 off ($200 off per lid) special still running through end of year. Surgery spots open.

Contacts:
Make sure you get Ks and acuity.

Optical:
BOGO50 special through end of year.

401K discussion and slideshow

Dr. C: Good Morning!

We are all working harder and technicians are short staffed. Thank you to those who are working overtime to help. It’s Ophthalmic Tech Week – you are a valuable portion of the team. We will be hiring in January after the end of year crunch.

Welcome to MacKenzie who joined the front office.

Patients want to get in before end of year. Work hard to accommodate and get them in now.

End of year specials – Lasik $800 off ($400 off per eye), Bleph $800 off ($200 off per lid), Optical BOGO50.

Chart flyers – technicians make sure you give to patient, also put on coffee stations and brochure stands.

Keep the office clean, pick up trash/wrappers in pods.

Spring renovations are coming. Surgery Center façade is almost complete. Optical revamp and carpet soon.

Dr. Bennet-Sims: BlephEx is going well.

Dr. DeRosa, Dr. Thornhill: No comment.

Amy:
Thank you to all who participated in the Chili Cook-off. Allie won Best Chili 2018 and the golden spoon.

Thanksgiving luncheon is Nov. 14^th. Will be closed 11:30 to 1:30. Food from Katy’s Catering.

Christmas Party at Little Gardens on Dec. 14^th at 7:00 pm. Will do Secret Santa. Please sign up by Nov. 15^th.

Sign up for Office Decorating Party on Nov. 28^th. Pizza and wine provided.

CareCredit has new MasterCard. Process as CareCredit card.

Time change – darker at night. Leave building with someone. Checking timer for lighting.

Liz Pritchard here to explain new health insurance with BCBS. Return forms to Amy by 10:00 am on Friday, Nov. 16^th.

Cataracts: Surgery times still available. Opening up some Fridays.

Megan H (techs): Working hard.

Optical: Really busy, help when you can.

Contacts: Stacy is working very hard. Thank you to those who helped her out. Brandi back after Thanksgiving.

Lasik: Appreciate the pink stickers on charts. Ask doctors to mention Lasik eval.

Front desk: All ok.

Marketing: For special disclaimers go to carlinvision.com, tab at top. Share the specials.

Oculoplastics: Doing great.