Office Notes December 2019

Dr. C:  Good Morning! Welcome Brianna (front desk) and Brandi (technician).

Only 2 weeks until end of year. Busier than ever. Patients want in before end of year. Working extra days and hours to accommodate. Make patients’ experience pleasant.

Thank you to all who attended the Christmas party. Venue was different and hard to visit everyone.

Docs gave their speech that they normally would do at Christmas party in office meeting.
Dr. Thornhill:  Thank you. You are like an extended family to me.
Dr. Bennett-Sims:  Appreciate all your hard work.
Dr. DeRosa:  Thank you all.
Dr. Modi:  You all make me feel welcome. Love coming to work even though I drive an hour to get here.
Dr. DC:  Had health scare but all is good. Thankful to have another day.
Dr. RC:  Thanked the departments for all their hard work.

Payouts:
Dr. C (Lasik) – Brandi/Stacy, Lorena, Kristi, Kimberly, Karen; (Bleph) – Ashleigh
Dr. DC (Bleph) – Karen, Holli, Brittany, Michaela
Dr. DeRosa (Bleph) – Michaela
Dr. Tyler (Bleph) – Millie, Brandi/Stacy
Dr. Willman (Bleph) – Haley

Amy:  January 2020 open enrollment/changes for 401K.

Medicate deductible for 2020 going up from $185 to $198.

Medical/dental cards – if you don’t have by Wed. the 18th let Amy know. Only 1 card.

Time sheets – add holiday hours, print and sign.

Bleph referrals spreadsheet in breakroom. Mention bleph to patients, get easy money.

Thank you to staff who stayed and helped decorate the office.

Congrats to Pod 3 who won the Mini Tree Decorating Contest. Received goodie bags. Loved the creativity and competitiveness.

Scott:  Dessert Bake-off – 1st place goes to Allie and 2nd place to Abigail. Will do Taste of CarlinVision early next year.

Cataracts:  Make space for patients that need surgery.

Retina, Contacts:  Good.

Optical:  Busy. Congrats to Avril who received her ABO with mentoring and training from Miranda.

Lasik:  Extending $800 off special through January.

Insurance:  Front desk- always check insurance and Medicare cards numbers.

Office Notes November 2019

Dr. C:  Good Morning! Welcome Essence (front desk).

Busy season – shorter tempers – stress.  Be more careful to accommodate patients. Working more hours so if you want some overtime let Amy know.

Patients with post-surgery problems get in asap.

Walk-in evals for Bleph/Lasik welcome. Send to counselors.

Everyone help each other as a team.

Dr. Modi – retina only – no routine exams. Takes no vision insurance, only medical.

OCT/visual fields need to be reviewed. Testing ordered. Type in box. (scribes)

Cataract surgery – prescribe steroid & antibiotic. Premium patient gifts made & ready.

Techs – visual fields – switch to Sitafast 24-2.

OCT – mac degen – 21 line scan.

Payouts:
Dr. C (Lasik) – Selena, Kimberly, Avril, Michaela, Karen; (Bleph) – Brittany, Ashleigh
Dr. DC (Bleph) – Heather
Dr. W (Bleph) – Haley
Dr. Tyler (Bleph) – Selena, Bree, Susan Carlin

Dr. Bennett-Sims: Make sure all tests done & documented. List for orders.

Dr. Willman: Cataract counselors doing a great job. Thank You.

Dr. Thornhill: For CL fits send ToDos to Brandi/Stacy.

Amy: Everyone take insurance folder (medical/dental). Fill out form by Nov. 14th even if you decline coverage. Put in folder by time sheet folder. Coverage starts Dec. 1st.

Update address, etc. with Amy.

Watch new routing sheet – codes might have moved.

Will be sharing pods/rooms. Be accommodating.

WEAR NAME TAGS & WHITE COATS! If lost or need one see Amy.

When parking in front lot move farthest away from door for patients.

DO NOT leave office alone at night for safety.

Building doggie day care behind us.

When calling out – fill in PTO form next day. Put in Amy’s office in-box.

Thanksgiving luncheon – Nov. 20th 11:30-1:30.

Office decorating party – Dec. 4th – Sign up to breakroom.

Pod/dept mini tree contest – complete by Dec. 6th. Patients vote on facebook. Winner announced at Dec. 13th office meeting.

Christmas party at the Sun Dial in Atlanta Dec. 6th 7:00. Shuttle service. Sign up by Nov. 15th in breakroom. Show of hands for Secret Santa gift exchange. Hannah & Vanessa will organize.

Sign in for office meeting at front counter.

Retina: schedule injection patients with Angel.

Testing: all STAT schedule with Lottie or Hannah.

Oculo: $1000 off Nov & Dec.

Lasik: $800 off Nov. & Dec. For financing patients can use CareCredit link on site.