Author: Staff

Dr. RC: Good Morning!

Welcome to new people: Reagan, Neely, Katie, Kathy, and Brittany.

Dr. Willman has been here 1 year.

Dr. Richard Carlin told the story of how the practice began.

When scheduling a patient for second eye cataract surgery please be sure to document that it is the second eye.

We are having issues with PQRS and Diabetic letters. We will talk about the letters at the tech meeting.

The current promotions – Bleph referral contest, next month $1,000 off special; Lasik- BYO BFF.

Eddie (Trisha’s husband) is doing better and is in a room, he has a very long road ahead of him. Trisha is doing well and has been very strong through it all.

When patients come in with glasses issues they need to go to optical first.

The name of the Patient Experience Team is changing to Patient Care Management. They are entrusted to take care of our patients. We want to make this the best experience for our patients; their job is to manage the patients care. Read More

Dr. Richard Carlin:

Good Morning, Welcome Back!

Carol’s Husband (Tom) has been diagnosed with Melanoma that has invaded his orbit and is inoperable. Unfortunately the prognosis is not good, maybe months to live.

We are living in times that are very mean. Nowadays politically correctness is derogatory. We are in a time were people think minorities are evil. We will have a horrible future if we go down that road. We are to leave all outside negativity away from here. This is a plea for kindness.

Announcements:

Mandy is now doing the schedule for the techs.

Techs- put in PTO request with Amy. Sometimes Mandy is not available.

If a patient comes in and has problems with glasses, the glasses need to be checked by an optician, if they cannot be fixed by opticians they need to make an appointment for a glasses check.

The Academy is in October. Certified techs can attend. CarlinVision will cove air fare, hotel and classes. The meals will be up to you.

We received a very nice review from a Dr. Thornhill patient.

Payouts: see list

When we are seeing a patient for second eye cataract surgery, it needs to be stated that they are having trouble with vision in the complaint and that it was not relieved by first eye surgery. Wellcare Medicare needs acuity of 20/40.

Amy:

2 things: Van from AFLAC is coming August 17. If you need to make any chances or add anything make sure you see him.

John Bowles wanted me to remind everyone to watch what you are opening. He has other clients who have gotten a virus that whipped their entire system.

Megan- We are currently running a bleph special.

Diana:

Lasik would like to thank everyone for helping with the prior special. We are going to be running a new special soon watch for it next office meeting.

1 year Lasik follow ups are now CEX and must be filed to insurance.

Optical:

 Still looking for an optician. Thanks to Jessica and Hannah for helping out, they did a wonderful job.