Author: Staff

Dr. C:
Morning! Happy Friday the 13^th.

Welcome technicians Vanessa and Lexie. We are still hiring for front office and technicians.

Explained to new staff where the name “CarlinVision” came from.

Introducing our retina specialist Dr. Modi and thanks to all for giving her a warm welcome. She will do medical treatments, such as intravitreal injections, for macular degeneration and diabetic retinopathy patients. Angel will be the Retina Coordinator. Dr. Modi will see patients we usually send to Georgia Retina.

Techs – before bringing patients in room make sure it is clean and slideshow on screen. Clean slit lamp while patient is in room.

Techs – look at chart first for any testing needed.

Techs – when reading glasses make sure power matches. Ask for help if needed.

Scribes – be sure when doctor is refracting in room you record the final acuity into chart.

Encourage everyone to mention Bleph and Lasik and call departments if patient is interested.

Thanks to Jessica for all her work when Allie was on maternity leave.

Payouts:
Dr. C:  Lasik – Karen, Bree; Bleph – Kristy, Ashleigh
Dr. DC:  Bleph – Karen
Dr. D: Bleph – Ale’, Allie
Dr. T: Bleph – Michele
Dr. W: Bleph – Holli, Alex

Amy:
Be encouraging and helpful to new staff. New staff ask for help if needed.

Make sure you have right patient – ask for DOB.

Put lids back on fluorescein bottles and make sure medical tabs are not left empty.

All staff wear name tags or lab coats with name.

Front desk – if patient is seen for traffic accident, bill medical insurance first.

Will start planning for Christmas party. Show of hands showed more for venue in Atlanta than local.

Sign your name on office meeting sheet. Donna (DJ) puts on counter before meeting.

Use the Kudos email (kudos@carlinvision.com) to give a shout out to your fellow employees which will be read at the next office meeting. This month Alex sent kudos for Elle, Katrina, Millie, Angel and Dr. Modi.

Cataracts:  For evals, check plan, if patient had complete exam and dilated prior, don’t have to repeat.

Optical:  All good.

Contacts:  To send ToDos use CL in the drop down menu. ToDos have been in wrong patient chart. Put all patients in the fit room.

Marketing:  Been busy with Dr. Modi’s marketing and forms. Lasik special $1000 off thru Sept. Megan’s vision posters for Bleph.

Lasik:  Call us when patient interested in Lasik.

Retina:  Everything is new and happy to help with anything you need. ToDos go to AMS.

Dry Eye:  Welcome back Allie. Will have available a dry eye survey in Pod waiting areas.

Scott:  Upcoming events – Chili Cook-off (Oct), Thanksgiving lunch (Nov), Christmas Party, mini tree decorating contest, office decorating party w/wine & pizza, annual bake-off (Dec). Outside event ideas – paint party, cookout at Scott’s house.

Dr. C:
Good Morning! Welcome Cameron (front office), Emily, Daisy and Abigail (technicians).

A retina physician will be joining the practice starting after Labor Day – Dr. Dimple Modi. She will be seeing macular degeneration and diabetic patients. She will treat retinal holes and tears but no surgery.

Megan Haynes is moving the cataract department as a surgical counselor effective Monday the 19^th. Millie will handle scheduling and ordering supplies. Lottie will do equipment maintenance and supplies. Sam will help with training. Handling reps is to be determined. This is a temporary fix for now.

Bethany is moving to the back office as a technician.

If you see a patient and suspect any abuse – let a doctor know.

Payouts:
Dr. C (Lasik) – Karen, Kellen, Lorena; Dr. DeRosa (Bleph) – Kristy, Allie
Explain referrals for new employees – $50 for Lasik, $40 for Bleph

Amy:
Van, with Aflac, will be out on the 20^th. Sign up sheet in breakroom. You can enroll or make changes.

There is an increase in not signing in or out on time clock and writing time in. If you miss 4 or more, see Amy.

Scott killed a large spider at front desk!

When calling in: Techs call Millie, optical calls optical, everyone else calls Amy then office.

1^st day of school pics – send to John for social post.

New staff – wear your name tags. See Amy if you don’t have one.

Techs – if your pants are too long please get them hemmed.

Tech study session scheduled for Aug. 28^th. Please sign up by the 25^th.

Physicians sharing pods – balance rooms between pods.

Creating a venue (kudos) for staff and patients to thank and encourage others. Email will be patients.

Dr. BS:
Dry Eye department continues to grow. Thank you to Jessica for doing a great job while Allie is out. Discuss dry eye symptoms with patients and leave open for questions.

Lasik:
Diana – if a patient does not want to talk with Lasik right then, please put it in the To Dos so you can still get the referral.

Contacts:
Use the To Do in dropdown marked CL only.

Marketing:
Lasik special September – $1000 off (largest discount of year).

Cataracts:
Huge thank you to Elle for stepping up with testing.

Oculoplastics (per John):
If you see a patient holding eyelids up, comment on options we have for that. Will be marketing Medical bleph.