Author: Staff

Dr. C:  Good Morning! Welcome Essence (front desk).

Busy season – shorter tempers – stress.  Be more careful to accommodate patients. Working more hours so if you want some overtime let Amy know.

Patients with post-surgery problems get in asap.

Walk-in evals for Bleph/Lasik welcome. Send to counselors.

Everyone help each other as a team.

Dr. Modi – retina only – no routine exams. Takes no vision insurance, only medical.

OCT/visual fields need to be reviewed. Testing ordered. Type in box. (scribes)

Cataract surgery – prescribe steroid & antibiotic. Premium patient gifts made & ready.

Techs – visual fields – switch to Sitafast 24-2.

OCT – mac degen – 21 line scan.

Payouts:
Dr. C (Lasik) – Selena, Kimberly, Avril, Michaela, Karen; (Bleph) – Brittany, Ashleigh
Dr. DC (Bleph) – Heather
Dr. W (Bleph) – Haley
Dr. Tyler (Bleph) – Selena, Bree, Susan Carlin

Dr. Bennett-Sims: Make sure all tests done & documented. List for orders.

Dr. Willman: Cataract counselors doing a great job. Thank You.

Dr. Thornhill: For CL fits send ToDos to Brandi/Stacy.

Amy: Everyone take insurance folder (medical/dental). Fill out form by Nov. 14^th even if you decline coverage. Put in folder by time sheet folder. Coverage starts Dec. 1^st.

Update address, etc. with Amy.

Watch new routing sheet – codes might have moved.

Will be sharing pods/rooms. Be accommodating.

WEAR NAME TAGS & WHITE COATS! If lost or need one see Amy.

When parking in front lot move farthest away from door for patients.

DO NOT leave office alone at night for safety.

Building doggie day care behind us.

When calling out – fill in PTO form next day. Put in Amy’s office in-box.

Thanksgiving luncheon – Nov. 20^th 11:30-1:30.

Office decorating party – Dec. 4^th – Sign up to breakroom.

Pod/dept mini tree contest – complete by Dec. 6^th. Patients vote on facebook. Winner announced at Dec. 13^th office meeting.

Christmas party at the Sun Dial in Atlanta Dec. 6^th 7:00. Shuttle service. Sign up by Nov. 15^th in breakroom. Show of hands for Secret Santa gift exchange. Hannah & Vanessa will organize.

Sign in for office meeting at front counter.

Retina: schedule injection patients with Angel.

Testing: all STAT schedule with Lottie or Hannah.

Oculo: $1000 off Nov & Dec.

Lasik: $800 off Nov. & Dec. For financing patients can use CareCredit link on site.

Dr. C:  Good Morning everybody. Fall is here. Planning for end of year. Last quarter makes the year. Important time and we will all be working harder.

Get patients in now. If they call for end of year, get them in sooner. Same with surgery. Or schedule after 1^st of year.

Welcome technician Sabrina.

Change in cataract department. Chelsie’s last day is the 8^th. Jessica M will be new counselor.

Problem with patients saying eyes are still dilated days after exam. Check bottle you are using. (1%).

Wash hands.

Visual fields – changing from 30-2 to 24-2. All doctors are aware.

Dr. Modi and Angel are doing great. If patient calls with sudden onset of floaters – send to Modi, as well as urgent diabetic and macular degeneration problems. Routine checkups still go to their regular doctor.

Let patients know about Lasik and Bleph. If you notice drooping lids ask patient if their lids are bothering them or interfering with vision. We are not selling but making patients aware. When refracting, mention Lasik.

Pick up trash on floors and seating during the day.

Payouts:
Dr. C (Lasik) – Brandi, Karen, Kimberly; Dr. Willman (Bleph) – Angel

Dr. Modi:  If you see a family history of macular degeneration or diabetes on patient information, let them know we offer retinal services.

Dr. Thornhill:  Follow-ups for infection or surgery keep with same doctor. Difficult to help treat patient.

Dr. David Carlin:  Push follow-ups to January when possible. Cataract follow-ups too unless 2^nd eye.

Dr. Willman:  Thank you to Chelsie for all her help.

Dr. Bennett-Sims:   New dry survey in the pod waiting areas. Have a comprehensive dry eye brochure if patient needs more information.

Amy:  If you changed address or phone number let her know for W-2 purposes.

Will talk about health insurance/401K enrollment next month.

Still looking for technicians, front desk and optical staff.

Coffee/bathroom duties – Enisa and Cathy stock at 6:30. AM: refresh area & counters at 11:30-12:00. Get help if needed. PM: Do not break down before 4:30 including staff coffee & counters. If coffee/snacks run out during the day, AM & PM should replenish. Check 3x a day. Same for bathrooms.

Karen to get more bowls for mints.

Solution Reach – must update recall at checkout. DO NOY add 2^nd date per Laura.

DO NOT leave patient info up on screen. Log out at end of day.

Will be a doctor schedule change at end of year.

Next month office meeting on 11/8.

Scott:  Chili Cook-off on the 16^th. Need more sides/toppings.

Lasik:  New end of year special coming in November. Get us if patient wants to hear more about Lasik.

Optical:  Good but could be better. Doctors please mention lens options to help sales. We cannot remove scratches.

Oculoplastics:  Special starting in November.