Author: Staff

Dr. Richard Carlin – Welcome Alyssa, Kimber, and Anslee (tech) and Mikayla (front office)! 

The economy going through changes. Many companies are raising prices and feeling the negative pressure of changes. This is the time to stand out and provide better quality care. Patients will appreciate it and I hear it all the time how much they love it here. 

Despite the economy, we are looking at adding new technology, such as crosslinking and special lenses in optical. New technology will allow us to treat patients better and keep them in the practice, not refer out. Please refer within the practice if possible. Patients hold us accountable for the physicians we recommended.  

Technicians – Remember to discard needles by dropping into sharps bin or recap properly if needed. If you stick yourself, do not be embarrassed! Please report to physician or Amy. 

Payouts – Katelyn, Bree Bleph –Dr. Tyler –Holli, Karen, Mirnesa, Destiny, Vanessa 

Dr. David Carlin – Be cautious of releasing information to a patient. Let patients know their doctor will go over results with them.  

Amy – Training is next Tuesday. The new Aflac rep will lead the front, phones, billing, and tech training. Those in the sales course will have time after training is finished. 

If you submit short notice PTO, please submit your request and let me know. PTO requests are not checked daily.  

Everyone will be asked to complete an employee survey. The surveys are anonymous. Please be honest and turn in by August 26^th.  

Lasik –  Want to earn Botox, PTO, or Free Glasses? Refer patients for Lasik and get your choice of prize.  

Optical – Opticians will be stopping in exam rooms to let patients know they have material benefits. It will only take a few minutes. Now offering a discount for Medicaid patients that is similar to their coverage. Please send Medicaid patients over to the Boutique.  

Cataracts – New technicians are doing great.   

Oculo – Please let Daelyn know if you are doing taped/untaped.   

Contacts – July was our second biggest month. Please enter outside contact lens rxs in patients chart.   

Dry Eye – Doing great. Keep using supplies in pairs. Please send all todos to “DES”. Todos are checked daily or next day. 

Maddie – Ice cream social will be next week Wednesday at 2pm! Stop by and get some ice cream.  

Retina – We have openings. Please fill her spots.

Dr. Richard Carlin – Welcome Abigail (tech), Angel (front office), and welcome back Laura (optical)! 

There are 5 fire extinguishers. In case of a fire, employees and patients need to evacuate the building and meet in front of the building by the street. If it is a small fire, you can use the fire extinguisher if you know how, but the first priority is safety. The water shut off is in the water closet and the gas shut off is outside. For power outages, open exam room doors so patients are not in the dark.  

Patients are all different and express their problems differently. Listen to a patient thoroughly and assess the problem.  

Eye Care America – We are seeing an increase of Eye Care America patients. These patients can receive treatment for medical conditions covered for up to 1 year. This does not include any surgeries, glasses, or contact lenses.  

Please keep schedules full. If there same day or next day appointments, offer those to patients first.  

Working with Beth to have create a system to track outside testing. If you have any ideas please reach out to Beth.  

Payouts – Lasik – Michaela, Jenny, Shelly Bleph – RC- Kaitlyn, Brianna, Holli / Dr. Tyler – Haley / Dr. DC – Hollie, Beth / Dr. Willman – Bree 

Amy – Please sign in for meetings and trainings. Training is on Wednesday next week.  

ADP – Notify your supervisor if you cancel PTO. I do not receive a notification. If you submit PTO for future days and are sick/call out before those projected days, you may have to adjust the future PTO if you don’t have enough PTO hours. You can then adjust the future days and resubmit.   

Review schedule will be in the breakroom. Reviews will be done in my office.  

Scribes – Please sign off chart when the doctor is finished. If a chart is not signed off, insurance companies have the right to take their payment back.  

Message From Daelyn – Thank you to everyone helping with testing. Yall are killing it.  

Lasik –  Thank you to employees and doctors for all your referrals. July special coming soon – Free Atlanta United or Braves tickets if scheduled. 

Optical – Betty back in office! Opticians may be in PODS talking to patients about their benefits. If someone has interest in glasses, please send them over to the boutique.   

Cataracts – Let us know if test is run own.  

Contacts (Brandi) – Thank you for helping me as I recover.  

Dry Eye – Doing great. Inflammadry is on back order, but still have osmolarity. Keep using in pairs.  

Lottie – Please tell YAG patients know they will receive a call about their benefits and fees for procedure.  

Maddie – This is the last week for BOGO 40% off sunglasses and prescription glasses. This saturday we will launch a week long special for National Sunglasses day – 50% off sunglasses. We have a frame in optical for patients to take pictures with – feel free to take and post yours too!