March Meeting Notes

Dr. Richard Carlin – Welcome Natalie (front office) and Jasmine (technician)

Remember the foundation of our practice: Advanced eye care with a hometown touch. We can do this by greeting patients, explaining all tests, and showing empathy.

We do not tolerate any discrimination (race, sex, gender, religion, etc).

Still working on keeping the office clean – throw away anything we no longer use.

We are continuing to hire! Techs, opticians, and lasik coordinator. Thank you to Diana for being here all these years.

Congratulations to Dr Modi – she will be receiving the Helping Hand award on Thursday March 20th.

Thank you to all the translators.

Technicians – there are sheets in every pod that explain what tests need to be done. Please familiarize yourself with this sheet if you are not already.

Payouts – Dr. RC Lasik – Michaela, Leslie. Bleph – (01) Holli (04) Salma, Kaitlyn, Vanessa, Mirnesa, Michaela, Beth (011) Courtney, Holli (012) Bree, Brynna

Amy – If you are having an IT issue, please let myself, Maddie or Lorena know first. We can stay on top of the problem to make sure they get fixed.

Skype is going away in May and we will be transitioning to Teams.

If you are leaving alerts, please explain what happened. Do not just put “pt is rude”

ADP – If you are out, you must put PTO on the day you return.

Meetings and trainings – make sure you sign into the sign in sheet.

Lasik – March madness special $2025 per eye.

Betty – New lab person starts next week: Austin. Turn around time will be improved. Thank you to everyone helping sign patients in. Please encourage patients to look at frames while they wait.

Daelyn – Interest in Oculo is increasing. Please call/send todos to Daelyn

Maddie – Marketing team sign up sheet will be posted in the break room.

Dry Eye – Please quote $495 for LipiFlow when scheduling. Let Salma know if we need more stock.