Office Meeting Notes
Dr. Richard Carlin – We are in the busy season. For new patients, make sure we are listening to their complaint and schedule appropriately. Ask questions.
How can you enhance the CarlinVision experience? Be respectful, efficient, and empathetic.
Attire – Look professional. Name tags should be on at all times. Clothes should be pressed. For counselors, jackets are part of your uniform.
Our CarlinVision celebration will be January 10th at Little Gardens in Lilburn. The party is local. We hope everyone can attend.
SLT Glaucoma Treatment now offered. Technicians can schedule SLT at CVSC. Studies show SLT works for 75% of patients and can last approx. 3-5 years without damaging the eye.
*** 7 Reasons to purchases glasses from us**
Payouts
Lasik Payouts: Betty, Bree, Mirnesa
Bleph (RC) – Holli, Kristy, Kellen (04) Kaitlyn, Brynna, Bree (011) Vanessa, Diana (012) Claire
Amy – Update on Stanley (vending machine) – He has a tumor and is not doing well. If interested in the machine, please see Karen.
We started a new notification platform and merchant service this week. Thank you to everyone who is working on getting this set up and working with us as we figure everything out.
Another change coming in January. We will be switching from Heartland to ADP. It will be more user friendly. Be on the look out for more information soon.
As the weather is changing, please dress appropriately. Techs – wear your jackets if needed. Everyone else please bring a sweater. No sweatshirt or jackets are allowed.
Maddie – Tree decorating & pizza will be Tuesday December 3rd. Looking for volunteers to help. Please sign up in the breakroom.
Optical – Thank you for everyone’s help signing patients in. Still running our special – 40% off multiple pairs
Lasik – Continue to pass out CarlinCash for candy. Prize winners are Mirnesa, Vanessa, and Betty.
Cataracts – If patients have questions about surgery dates and availability, please transfer them to us. Add CATEVALS to counselors’ schedules.
Oculoplastics – Numbers are up. Shout out to Bailey and Bree. Evaluations are free. Make sure to ask patients if they are interested in a free eval.