April Meeting Notes

Dr. Richard Carlin – Congrats to Brynna for obtaining her COA. It makes me proud to see employee’s accomplishments.

We still have a problem with referrals. If a patient calls with a referral for a possible problem, it is medical. Vision screenings are routine.

Glasses rechecks need to see optical first.

Techs should tell the front desk when a doctor is running behind and how behind he/she is. Front desk should advise the patient the POD is behind.

Bullying will not be tolerated under any circumstance.

Payouts – Dr. RC Lasik – Karen, Bree, Michaela, Diana, Elaine, Hallie.

Bleph – Bree, Gem, Alexus.

Forms will be given to new patients and patients getting a CEX. Please look over the form. A second form will also be going home with patients. It will tell the patient who worked with them during their visit.

Lasik – Call Alex/Diana. We want to talk to the patient while they are here. Lasik has a new loser price! Keep referring.

Betty – Current promotion BOGO 40% off sunglasses. Don’t forget to use your employee benefit for a free pair.

Cataracts – Please make sure to not set a duration when booking YAGs. Thanks to everyone who asks us about abnormalities in testing. This makes it easier than asking the patient to come back.

Retina – Megan is helping with retina class – direct calls to her.

Daelyn – Bleph numbers are up. Keep sending people my way. Let me know if you are putting a folder in my box so no one is missed.

Contacts – Misight brochures now available.

Maddie – We have decided on events for the year – food and trucks will be coming to us. Starting next Wednesday, the Tex Taco truck will be here from 11:30-1:30 for an early cinco de mayo celebration.

Dr. Tyler – We are receiving a lot of patient compliments. Friendly and nice staff – good job everyone.

Dry eye – Let Alexus or Salma know when lipiflows are booked so we can order accordingly.