Dr. Richard Carlin – New year. Welcome Elaine and welcome back Avril and Lexi. Dr. Tyler is doing better. We are expecting her back in the summer. 2022 recap: We saw 47,000 patients. 1% up from 2021. Lasik down 13%, Bleph down 30%, Optical down 5%, Contacts down 5%, and Cataracts down 10%.
Our goal is efficiency. We will continue to train and increase staff to improve patient experience. Price increases due to inflation. Refraction and surgery costs have increased effective now.
Office party this Friday, January 20th. Masks will not be required. Please do not come if you have symptoms or have been exposed.
Payouts – Dr. RC (Lasik) Karen, Ashleigh, Brandi, Stacy, Millie, Ale’, Camila, Courtney, Michaela, Gem, Olivia, Bethani, Hallie. (Bleph) Brynna, Destiny, Ashleigh, Kellen, Mirnesa, Karen, Kristy, and Hallie.
Dr. DC – Olivia, Vanessa, Hallie, Daisy, Ale’, Kristy.
Dr. O’Shea – Michaela
Dr. Willman – Holli, Ale’
Dr. Bennett- Sims – Getting positive feedback from patients all the time. Compliments are for all departments. Everyone is doing great.
Amy – If you got hired Dec 2021 or prior you are eligible to participate in 401k. If you are already enrolled, you can make changes. Please fill out form and return by January 27th.
Both phone lines come through the same way. Please answer as if it was the main line. “Thank you for calling CarlinVision. This is ____ speaking.”
When scheduling, listen to patient’s complains so they are scheduled appropriately.
If you have a CarlinVision email, please do not click links from unknown senders.
Bathroom/Kitchen Duty – You are responsible for doing your duty or finding a replacement if you are not here. Everyone should clean up after themselves or stock bathrooms as needed.
Allie – Top 5 bleph referrals – Ashleigh, Karen, Michaela, Hallie, and Bree. New contest for March and April. Everyone has a chance to win. 5 teams. First team to 10 referrals gets a free lunch.
Maddie – Looking for new marketing team members. If interested, sign up sheet is in the break room.
Dry Eye/Cataracts – Please call counselors for cataracts or Kaitlyn, Vanessa, or Alexus for Dry Eye scheduling questions.