Dr. C: Finishing OSHA meeting first regarding blood borne pathogens and bodily fluids.
Welcome Courtney (tech), Nadia (concierge), and Daelyn (front office).
Dr. O’Shea started beginning of Sept. and Dr. Floyd starting 27th. Still need more staff.
COVID increasing again – Delta variant – younger people – vaccines help and could be mandatory in medical facilities and large companies.
Last quarter of year and our opportunity to shine/make a difference.
Large number of patients want to get in before end of year. Make every effort to accommodate them. Postpone non urgent appointments until January to leave slots open.
If you are interested in some extra cash and would like to work an extra hour or so a week, sign up in the breakroom.
If patient calls for a complaint not involving vision – red eye, lump, floaters, etc. – but also wants an exam – schedule problem in limited spot and put off exam until a later time.
Front desk – if patient is wearing glasses ask them if they want to get new ones and have them look in Optical why they for appointment.
Payouts July: Dr. C (Lasik) – Karen, Ale’, Ashleigh, Karley; Dr. Tyler (Bleph) – Bree, Naomi; Dr. DeRosa (Bleph) – Michaela; Dr. Willman (Bleph) – Michaela
Payouts (August): Dr. C (Lasik) – Bree, Courtney, Lorena, Daisy, Erin, Haley H, Karen, Marsha, Naomi, Michaela; (Bleph) – Kellen; Dr. DC (Bleph) – Cynthia, Michele, Ale’; Dr. Tyler (Bleph) – Bree
Dr. Tyler: Keep patients informed of wait time.
Dr. O’Shea: Everyone has been fantastic. Thank you.
Amy: When you bring boxes to back please break them down.
You should all have a name tag – wear it!
If you are on list for bathroom/kitchen duties please do your duties.
Contact lens fits – Brandi and Stacey doing good job telling patients about fee. Check out collect fee for fit. Patients are quoted the price.
Oculo: Buy 1 get 1 lid ½ off Sept/Oct. Special doing great – best one so far.
Surgery: Holli says thanks to Millie for helping out.
Retina: We are in a transition period with Angel leaving.
Please keep Nancy in your thoughts and prayers!