Dr. C:
Morning! Happy Friday the 13th.
Welcome technicians Vanessa and Lexie. We are still hiring for front office and technicians.
Explained to new staff where the name “CarlinVision” came from.
Introducing our retina specialist Dr. Modi and thanks to all for giving her a warm welcome. She will do medical treatments, such as intravitreal injections, for macular degeneration and diabetic retinopathy patients. Angel will be the Retina Coordinator. Dr. Modi will see patients we usually send to Georgia Retina.
Techs – before bringing patients in room make sure it is clean and slideshow on screen. Clean slit lamp while patient is in room.
Techs – look at chart first for any testing needed.
Techs – when reading glasses make sure power matches. Ask for help if needed.
Scribes – be sure when doctor is refracting in room you record the final acuity into chart.
Encourage everyone to mention Bleph and Lasik and call departments if patient is interested.
Thanks to Jessica for all her work when Allie was on maternity leave.
Payouts:
Dr. C: Lasik – Karen, Bree; Bleph – Kristy, Ashleigh
Dr. DC: Bleph – Karen
Dr. D: Bleph – Ale’, Allie
Dr. T: Bleph – Michele
Dr. W: Bleph – Holli, Alex
Amy:
Be encouraging and helpful to new staff. New staff ask for help if needed.
Make sure you have right patient – ask for DOB.
Put lids back on fluorescein bottles and make sure medical tabs are not left empty.
All staff wear name tags or lab coats with name.
Front desk – if patient is seen for traffic accident, bill medical insurance first.
Will start planning for Christmas party. Show of hands showed more for venue in Atlanta than local.
Sign your name on office meeting sheet. Donna (DJ) puts on counter before meeting.
Use the Kudos email (kudos@carlinvision.com) to give a shout out to your fellow employees which will be read at the next office meeting. This month Alex sent kudos for Elle, Katrina, Millie, Angel and Dr. Modi.
Cataracts: For evals, check plan, if patient had complete exam and dilated prior, don’t have to repeat.
Optical: All good.
Contacts: To send ToDos use CL in the drop down menu. ToDos have been in wrong patient chart. Put all patients in the fit room.
Marketing: Been busy with Dr. Modi’s marketing and forms. Lasik special $1000 off thru Sept. Megan’s vision posters for Bleph.
Lasik: Call us when patient interested in Lasik.
Retina: Everything is new and happy to help with anything you need. ToDos go to AMS.
Dry Eye: Welcome back Allie. Will have available a dry eye survey in Pod waiting areas.
Scott: Upcoming events – Chili Cook-off (Oct), Thanksgiving lunch (Nov), Christmas Party, mini tree decorating contest, office decorating party w/wine & pizza, annual bake-off (Dec). Outside event ideas – paint party, cookout at Scott’s house.