Office Notes April 2019

Dr. C:
Morning! Welcome to new technician Katrina.

Read email regarding renovation of Optical starting 1:00 pm on Saturday. Will work nights/weekends. Floor starting first. Dumpster will be in back.

Read review from happy cataract patient.

Changing stat kit meds.

Techs – when calling patient to back use Mr/Mrs and last name. Go to patient if you know who they are instead of yelling across room.

Techs – Optos for macular degeneration and plaquenil do auto fluorescence.

Get current driver’s license scanned.

Front desk remember to use pink stickers for Lasik eval.

Lasik issues (post-op within a few days) – tell them to come in, also for intraocular surgery.

If testing needed, don’t do before lunch or late in day.

No complaints about surgery center because of Kristen.

Payouts:
Dr. C (Lasik) – Kimberly M, Kristi, Stacy, Karen, Kim R, Cindy, Haley; (Bleph) – Brittany B
Dr. DC (Bleph) – Ashleigh G, Morgan, Karen, Millie, Holli, Chelsie
Dr. DeRosa (Bleph) – Kim R
Dr. Willman (Bleph) – Ana

Amy:
Must pay at time of service if you purchase anything.

Cannot swipe card or write a check for cash.

Techs – take iPads to Marketing for charging; iPad for interpreter needs to be logged for date, doctor, acct. #

Use sign-in sheet for office meeting

Cigna Health Spring needs a pre-cert for OCT (92133). See Robyn if needed.

Megan H:
Tech meeting on 17th – will talk then.

Cataracts:
S
chedule as cat eval, be aware of amount of time for appointment and mention to patient it may long.

Optical:
All good, getting ready for renovation.

Oculoplastics:
Doing great. $600 off until end of April.

Contacts:
Phone #s incorrect or not at all in charts. Please check.

Marketing:
Reminder for Lasik, Bleph and Optical specials. Optical after renovation.

Lasik:
Bring patients back for evals. Check contact info in charts for accuracy.

Dry Eye:
Lipiflow rep came and want to increase appointments.

Kristen:
Surgery Center façade almost complete. Implemented new glaucoma procedures.