Dr. C:
Everyone is doing a great job and working very hard. It is good to take responsibility of your position and taking control of using your initiative. For example, Nancy noticed the new storage facility and maybe we can store records there. Make suggestions to make your job better.
We are in a society where social media is increasingly important. We monitor all patient reviews and they are really important! We got a good one last month and it’s due to everyone and we appreciate it.
Everyone has been working hard on PQRS this year. We did great and we were incredibly successful.
We have a vacancy in the Lasik department. If anyone is interested in becoming a part of the Lasik team, please let Diana know. We won’t do anything for a couple weeks and will talk to everyone to see who is a good fit.
Techs – when doing testing please look at the test to make sure it makes sense. If you see one that doesn’t make sense, please repeat it. If you need help get Hannah or Megan.
When doing Lasik evals, please do the Belin Ambrosio formula on Pentacam half way down on left.
After this month, Lasik payouts will be handed out quarterly instead of monthly.
Payouts:
Dr. C – (Lasik) Karen, Alex; (Bleph) Ashleigh G
Dr. DC – (Bleph) Miranda, Neely
Dr. T – (Bleph) Allie
Dr. W – (Bleph) Ale
Amy:
Need a favor – over the past couple months we added a bunch of new staff. Please help them, show them and guide them.
Along with new staff – John and DJ would like to update any photos. Signup sheet is on John’s bulletin board.
Coffee/bathroom duty – if you have morning, replenish between 11:30-11:45. In evening don’t break down until 4:45. If you are using dishes or mugs, please load into dishwasher and clean up after yourself!
Phones have been updated. So far it’s been less stressful. Voicemail issue is fixed but this morning we are having an issue for setting phones when we are away at meeting or at night. If you are at the phone and it’s ringing, please pick it up. When the phone is ringing, it may say the employee’s extension but it may not be that person or may be patient. Answer appropriately.
March is the month that if you have over 80 hours of PTO you need to use the excess or lose it.
Staff Botox – we are going to change how we are doing things going forward. Megan H must draw it up and then see Amy when the payment is made. Also Megan M needs to be told to re-order.
Scribes – if you see on routing sheet patient is interested in Lasik or Bleph, tell the doctor.
When you are finished cleaning surgery equipment, please initial it so we have the right things in the kits. Do not throw them in sink as it damages them.
Cataracts: doing good and they are available during lunch.
Optical: going good.
Contacts: good.
Lasik: when you have an interested patient at the office, please come get Diana/Alex. If they don’t have time that day, put that in the To Dos.
Oculoplastics: put notes in To Dos as well for Megan. Come get Megan when necessary.
Front desk: all is great.