Dr.RC:
Good morning!
Dave and Holly (401k, John Hancock) coming at 8:45 to update us during meeting.
Welcome to new hires Taylor (technician) and Gionna (front office).
One thing to mention – when people go to the doctor they want to feel better. I enjoy seeing people smile and laugh. We want you to enjoy your time here. If you are happy it spills over to the patients. It makes them feel good if we are all smiling and laughing.
We are in the busy season for the next 2 months. We saw over 4000 patients last month. If we can get the patient to come in November, better than in December.
If patient’s yearly appointment is due in December, offer them one in January.
As we go through this next month, keep the atmosphere pleasant and upbeat.
Amy and Megan H are always available for issues and questions.
Medicare numbers will be changing next year.
There will be a lunch and learn for techs after the academy given by those techs who attended.
Bleph contest in November. Bring patients to see Megan M. She can give them info before they see the doctor.
Payouts:
Dr. RC (Lasik) – Hannah, (Bleph) – Mandy Neely
Dr. DC (Bleph) – Jessica H, Chelsie, Brittany B, Ebony, Sam, Marlyn
Amy:
Nov. 8th is our Thanksgiving feast from 11:30 to 1:30.
Dec. 8th is our Christmas party at The Standard Club. Please sign up in breakroom if going or taking the shuttle.
Nov. 29th @ 5:00 we will decorate the office for Christmas. Food and drinks will be provided.
We will do a food drive again this year for patients and staff to donate non-perishables. John and Donna will get it together and put out in the vestibule.
Check your employee mailbox folders and clean them up. They are getting too full.
Flu shots are available. Please sign up in breakroom if you want one. Pay $15 at checkout before shot.
Seeing a lot of computers that are not logged off at the end of the day. All need to be logged so the scheduled update can be done at night. Also patient chart is being left up in Compulink. Make sure you close or minimize the screen before leaving the room.
Ask patients to verbally verify their phone numbers and ask how they want to be contacted.
Turn back clocks Saturday night for daylight savings time.
Everyone should have received an email saying payroll is changing to Heartland from Ovation. Update your login info. See Amy if you did not get email.
Turn in time sheets today, Nov. 3rd, is processing payroll is easier on Monday for Amy and Lauren.
Bathroom and coffee duty – if using foot to flush please STOP it. If you go into bathroom and it looks nasty, please clean up and don’t leave it for someone else. This goes for exam rooms too. If asked to help with coffee or snacks, please help out where you can.
IT John and Jeremy charge us any time they come. Scheduled days are the 1st and 3rd Tuesday of the month. If not urgent please put it on the list in the marketing area.
Doors open at 7:50. Be in your seat at front desk (7:50) and techs in pods (7:55).
LASIK – $400 off per eye thru December. Get Diana. If they talk to her they will get a gift card.
Cataracts – thank you for all your help.
Bleph – $250 off per lid thru December. Get Megan.
CVSC – things are going great thank you for all your help in getting patients ready.