Dr. Carlin: Good Morning
Please welcome Miranda, our new optician. This month Miranda led in the amount of sales per unit.
Welcome Debbie who works at the front desk.
We saw 4,300+ patients last month.
This practice has been built on the home time touch and that is very critical. Make every effort to continue that.
He apologizes for the political talk and will discontinue. Does not want to offend anyone and he is sorry if he did.
Raindrop started two weeks ago, thanks everyone for finding those patients. Does not interfere with your distance vision. Did 7 patients, wonderful experience, very viable procedure. Please continue to find those patients 41-65 years of age who just need reading glasses.
LASIK Spring special from March to May. $500 total, $250 off per eye.
Cosmetic Bleph Special in May and June. $500 total, $125 off per lid.
Please be careful in calling patients just by their last name and address them as Mr., Mrs., or Miss. Confirm their DOB when taken into room.
After many years Mandy had stepped down as the Tech Supervisor. She has done a great job and is going to be just a regular tech.
Megan Sutton will now be the Tech Supervisor. Duties will be scheduling, issues and all functions of the back office. Lauren Y, will still help with tech scheduling.
Question? Been giving payouts for Bleph and LASIK for years. Are there any other ideas regarding this? Continue to make the paients aware we offer these things.
Building next door sold and will be a self-storage unit. Construction will begin soon. Park over there at your own risk.
Payouts: not available.
Amy:
Wear your name tag – it is part of your uniform.
A favor – there is an increase in missed punches for clocking in and out. Please clock in and out daily. If you are calling in please fill out PTO form and put in Amy’s in box upon your return. Call in between 7:00-730 am.
Fax cover sheets – put your name on from line so we know who sent it if we need to follow up.
Picnic moved to May. Show of hands for cook-out or food truck. Food truck wins.
Dry eye service seeing quite a few patient. Cost of treatment is $895 for both eyes, $595 for one eye. CareCredit can be used.
Dry eye scheduling issues – no other things on those days!! Dry eye only on Wednesday afternoon and Friday morning with Dr. Bennett-Sims.
Tech training classes will be once a month. Tech meeting scheduled on April 19th over chapter 3.
Closing down the machines – issues with not being shut down correctly. Instructions are posted.
Log off all computers every night. Updated are done at night.
Increase in patient phone numbers not being updated.
Have your coffee/bathroom duty covered if on PTO or no-pay. Make sure it is done.
Break room after lunch is a mess. Clean up after yourself.