Dr. C:
Good morning.
Thank you for your hard work in December. We saw over 4,000 patients. There were very few complaints. Realize it was very stressful, but the hard work paid off and it did make the year.
2016 was a good year but did not increase over 2015. Saw 43,000 patients in 2016. That’s about 3 times the population of Snellville.
Cataracts up, Bleph, Lasik, Optical and Contacts down.
Planning for 2017, our 40th year!
If under 40 you were not born when this practice started. Would like to go back to the basics and focus on infrastructure of practice, better training for employees and make jobs more interesting. Would like for techs to become more proficient and certified. Need to recover some chairs to improve the physical look of the office.
We need your help, can’t do it alone. Talk to Amy and Dr. Carlin about our needs. Please complain – can’t solve all the problems but we need to know if you feel that you are not getting the help you need to do your job. Amy’s door is always open. If Amy or Dr. Carlin doesn’t respond, keep on them about it – would like to make it a better environment.
Dry eye service starting this month with Dr. Bennett-Sims. Hannah, our Dry Eye Coordinator, can make appointments on phone or at check-out. We will have a whole comprehensive exam on dry eye. If you have question please ask Hannah. Insurance covers evaluation and some treatments.
Snow tonight- talk to Saturday employees if we close. Amy will call Shelly and Brittany. Make sure you have the updated call triage so you know who to call and who calls you and make sure your phone number is correct.
Payouts
Lasik: Dr. C – Kellen, Karen, Ashli E, Millie
Bleph: Dr. C – Kristy, Ashleigh G, Mandy D, Ashley M, Janna, Lottie, Shannon, Jessica; Dr. DC – Ashli E, Sam, Shannon, Kellen, Alex, Brittany B, Michele, Ashley M, Megan H; Dr. Roensch – Lauren N, Karen, Alora, Allie; Dr. DeRosa – Megan H; Dr. Willman – Megan H, Ashli E
Dr. Roensch is having a GIRL!!!!!
Dr. T – look in plan for next visit. Also please put reason for FU in schedule. At checkout put why in the FU appointment.
Amy – For office meetings there is a sign in sheet. Please remember to sign it.
General house-keeping: Make sure you are doing your tasks daily and make sure you find someone to cover if you are out.
Kristin says thank you to everyone for all the patients they saw and all we do to make it easy for them.
Scott – Upcoming events include Trivia lunch on Wed., Jan 11th and Taste of CarlinVision on Wed., Jan. 25th. Sign-up sheet in breakroom. (bring dish from your background and share recipe). We would like to make a cookbook.
Optical had biggest sales month ever.
Contacts had a great December.